Privacy Policy

Last Updated: 10 June 2026

We, DT Plumbing Limited, comply with the New Zealand Privacy Act 2020 (the Act) when dealing with personal information. This policy sets out how we collect, use, disclose, and protect your personal information.

1. Information We Collect

We may collect the following types of personal information from you:

Contact Details: Name, email address, physical address, and phone number.

• Interactions: Information about your interactions with our website, products
  or services.
• Billing Details: Payment information for processing transactions.

2. How We Collect It

We collect personal information:

• Directly From You: When you fill out forms, register an account, or contact
  us.

3. Purpose and Use of Information

We will only use your personal information to:

• Provide Services: To deliver our products, services, and process payments.
• Communicate: To respond to enquiries, support requests, or complaints.
• Comply: To meet any legal obligations or enforce our statutory rights.

4. Disclosure of Information

We will not share your information except with:

• Law Enforcement: Government agencies if mandated or authorised by law.

5. Storage and Security

We take reasonable technical steps to keep your data safe:

• Protection: We use secure cloud storage and electronic protections against
  unauthorized access.
• Risk: Transmission of data over the internet remains at your own risk.
• Retention: Data is kept only as long as needed for its intended business
  purpose.

6. Your Rights

Under the Privacy Act 2020, you have explicit rights regarding your data:

• Access: You can request a copy of the personal data we hold about you.
• Correction: You can ask us to correct any inaccurate or outdated information.

To make a request, contact our Privacy Officer at: kirstine@dtplumbing.co.nz